Covering every call for Sweven Kicks.
Sweven Kicks is a designer and luxury sneaker and streetwear store. The owner needed reliable phone coverage: inbound calls came in all day with the same routine needs, and every one pulled him away from running the store.
- Industry
- Designer and luxury sneaker retail
- Engagement
- AI receptionist
- Timeline
- Ran about three months, through a successful sale of the store
The challenge
The owner needed every call answered professionally without tying up his own time on the phone. Routine questions and requests made up the bulk of the volume, and there was no one to consistently cover them while he ran the business.
What we built
Deployed a receptionist that never misses a call
An AI receptionist answers inbound calls, handles the routine questions and requests that make up most of the volume, and gives every caller a fast, professional experience, all without the owner needing to pick up.
Ran as a dependable front line
The receptionist covered calls consistently as the store's front line, so the owner could focus on the business instead of the phone, right up through a successful exit when he sold the store to pursue a new venture.
The results
Why it worked
Not every business needs the full platform. Sweven had one clear, costly problem: the phone. A receptionist that answered every call handed the owner back hours of his week, proof that the right targeted automation delivers real value fast, no matter the size of the engagement.
Let's find the first thing to automate
Book a short call. We look at your business, tell you exactly what we would build, and what it would do for you. No pressure, no jargon.